Excellent appearance, Crappy Service!
We were attracted by the appearance of the store and curious about how crispy it could actually be. So we ordered the 6 pc chicken, with half and half teriyaki/hot flavours (Soy garlic was out of stock). The guy who took our order had a "couldn't care less" attitude, there were 3 large bags of garbage placed right next to the chiller, and the kitchen (or what we could see of it) was a mess.
The decor was actually pretty cool, with LCD TVs, funky wall paper, fancy queue pager thingy and an interesting table with foldable chairs attached. I believe the concept was indeed quite a good one...
... But operational execution was seriously bad. We (and 3-4 groups before us) waited at least 15 minutes for our food! For a fast food outlet, that's really unacceptable. I should have been halfway through my food in that amount of time!
Food-wise, it was indeed super crispy, and I actually liked the spiciness of the hot wings (teriyaki - not so much). In fact the wings were so crispy they tasted like chicken wing flavoured chips! Not cheap though, $7.95 for just 6 pcs of drumlets/wings
I really hope the owners could look into cleaning up their operations, I will definitely not wait that long again. It'd be a waste to see a good concept go down without a fight.
4 out of 10
4 Fingers Bonchon Crispy Chicken
2 Orchard Turn
#B4-06A ION Orchard
The Suancaiyu from Zheng Nan Qi Bai
20 hours ago
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